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While the Internet may help consumers shop faster and easier, it can also
pose dangerous potential for consumers who are not careful. In fact, one in ten
online adults (10%) say they have been a victim of online fraud. However,
consumers can protect themselves from cyber criminals by using the right
security technology and common sense.
In addition to securing their computers, consumers need to ensure that they
are dealing with reputable merchants.
Knowing who you are dealing with and providing your financial information
securely are very important when you are shopping online, said Susan
Grant, Director of NCLs National Fraud Information Center.
To help consumers protect themselves while shopping online, the NCL and NCSA
offer new advice to ensure shopping online is a happy experience.
- Do not shop online while using an unencrypted or open
wireless network. Hackers and thieves can use your open/unencrypted
or a stores wireless network to break into your computer and capture your
financial information.
- Secure your computer before shopping online. Before
connecting to the Internet or shopping online, take the following three core
protections: 1) Install anti-virus
and anti-spyware programs and keep them up to date; 2) Install a firewall; 3)
Regularly update operating software.
- Know who you are dealing with. Before shopping online
with an unknown e-store, check out the seller and be sure to get the name and
physical address of the seller in case something goes wrong. If you are buying
gifts on an online auction site, check the track record of the seller before
you bid.
- Do not give away your financial information to unsecured
websites. Make sure when
providing payment information, the beginning of the
Web site URL address changes from
http to https, indicating that the purchase is encrypted
or secured.
- Protect personal information with common sense and technology.
Be suspicious if someone unexpectedly asks for personal information.
Identity thieves send out bogus emails about problems with consumers
accounts to lure them into divulging personal information. Consider using
multi-factor authentication services when offered by online retailers as a way
to secure your information.
Go to www.fraud.org and
www.staysafeonline.org to find out
more about how to safely shop online. |
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